The courier will send you an email with your tracking number once the package is prepared and has left the warehouse. Once you have received it, you will be able to enter the tracking number on the relevant website.
If your tracking number does not work, try again later, as it normally takes a few hours for the tracking details to be updated in the system. Please note that the courier only delivers on working days.
If your order passes through customs, we are not liable for any additional costs that may incur.
If you send a return package to a different address other than the one provided by email, we are not liable for any loss or misplacement.
*Standard Shipping: 7€
Your order will be prepared and dispatched in 24/72H, and the delivery time will be between 7-10 working days after dispatch. No real-time tracking is available. Available for: Austria, Cyprus, Denmark, Slovenia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Poland, Czech Republic, Romanía, Sweden, Slovakia.
*Standard Shipping: 14,45€
Your order will be prepared and dispatched in 24/72h, and the delivery time will be between 7-10 working days after dispatch. No real-time tracking is available. Available for: Croatia, Montenegro, Serbia.
*Premium Air Shipping: 8,95€
Your order will be prepared and dispatched in 24/72h, and the delivery time will be between 3-5 working days after dispatch. Tracking is provided by the international shipping company, DHL. Available for: Germany, Belgium, France, Holland, Italy, Portugal, Austria, Cyprus, Denmark, Slovenia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Poland, Czech Republic, Romania, Sweden, Gibraltar, The Channel Islands, Liechtenstein, Morocco, Mónaco, Norway, San Marino, Switzerland, Vatican City, Slovakia.
*Premium Air Shipping: 14,45€
Your order will be prepared and dispatched in 24/72h, and the delivery time will be between 3-5 working days after dispatch. Tracking is provided by the international shipping company, DHL. Available for: Belarus, Bosnia, Georgia, Iceland.
*Provided that the distribution network functions as expected.
If you receive a defective product, you must follow the procedure established in the clause "Returns due to manufacturing defects", detailed in the Terms and Conditions and in the Returns section of our website.
If you receive an incorrect order, send us a picture of everything you have received, along with the respective references in the box, and we will resolve the problem for you once the content is verified.
You have fourteen (14) calendar days from receipt of the product to exercise your right to a cancellation, which consists of carrying out the termination of the contract. To exercise this right you must follow the procedure set out in the clause "Right to cancellation" detailed in the Terms and Conditions and in the section Returns of our website.
Direct access to the cancellation form.
Our lenses have UV400 protection, which protects your eyes from ultraviolet rays. Our sunglasses comply to the following standards: American Standard ANSI Z80.3-2001, Australian Standard AS / NZS 1067: 2003, and Standard EN 1836-1997 in accordance with European Community Directive 89/686 / EEC.
Use your Hawkers cloth to clean them and your case transport them. Do not drag them accross a hard surface. Do not remove the arms more than 5 times. Do not leave them for a long time in direct sunlight or in the heat, for example avoid leaving them on the dashboard of the car.
Credit cards: Visa, MasterCard, American Express, Discover.
Debit cards: Visa, MasterCard, American Express.
If you have a query, please contact us by filling our our contact form.
You’ll find a list of our shops here.
If you are interested in becoming an authorized retailer of Hawkers please write us at firstname.lastname@example.org
If you want to work with us you can send us your CV via email and we will keep it for future selection processes if your profile does match our requirements. (email@example.com).
The commercial raffles and prizes advertised on our social networks are exempt from commercial value and therefore of guarantee; If you notice that the product is faulty, please let us know as soon as possible by filling out our contact form, https://www.hawkersco.com/pages/contact. Exchanges and refunds are not accepted.
Worldcoo is the solidary donation widget that enables the financing of social and cooperation projects through online purchases. Worldcoo selects and audits the project from the very beginning until the end so that each and every donated euro can be traced at worldcoo.com.
By making a purchase at hawkersco.com you can make a micro donation. The microdonation can be made before completing your purchase by clicking on the check box. This initiative is developed within the framework of the collaboration agreement between Hawkers and World. You can track the status of the collection for the project by using the following link.
The donations made are exempt from VAT and will be appear on your purchase invoice along with the rest of the products purchased at hawkerscso.com. In the case of cancelling your order or exercising your right of withdrawal on it, this will not affect the donation, since it is not reimbursable.
This is the first 3for1 we have ever offered, so we would like to clarify the conditions of the promotion:
To which models does the promotion apply?
-All models in the general product catalogue.
-Those Limited Edition models marked as qualifying.
All qualifying models appear in the PROMOTION section and their product descriptions are clearly marked: *Special Offer Product.
Which models DO NOT qualify for the promotion?
-New In section: MONLY, RIMY, FAINT, GELID, ICY, HYLEG, KUIPER, EJECTA.
-The Made in Italy collection.
-The Paula Echevarría SS19 collection.
The product descriptions of these models are clearly marked: *Discounts and promotions do not apply to this product.
How do you apply the 3for1?
When you add 3 qualifying models to your cart, and initiate to the checkout process, you will see:
-The price payable equal only to value of the highest-priced model.
-The other two models will appear with a price of 0€.
-In the case of three equally-priced models, two of the models will be chosen at random by the website as having no cost.
-You can take advantage of our 3for1 offer up to three times in a single order. In this case, the price payable will be equal to the sum of the 3 highest-priced models. The other 6 models will appear as having no cost.
Shipping: Shipping costs apply, unless the promotion indicates otherwise.
Additional discounts: Additional discounts cannot be applied.
Return conditions: This promotion does not allow the return of only one or two products. Returns must consist of the entire order.
For further information about returning products, please consult our Refunds page.